Stacked (stackedbooking.com) is booking software for barbers, stylists and other appointment-based pros. It is operated by Amppler LLC in Yukon, Oklahoma (“we”). This policy covers two groups of people: pros who use Stacked to run their business, and clients who book with those pros.
What we collect
- From pros: your name, email, business name, phone, address, services, prices, hours, and settings. If you connect Instagram or Facebook, the page access we need to post and reply for you (stored encrypted).
- From clients: your name, email, mobile number, the appointments you book, notes you or the pro add (like how you like your cut), messages you send to the pro's booking assistant, and photos of your cut if you or the pro upload one.
- Payments: card payments are processed by Stripe. We never see or store full card numbers. If a pro uses no-show or late-cancel fees, your card is saved on the pro's Stripe account and we keep only its brand and last 4 digits. We keep a record of the amount, tip and status of each sale.
- Technical data: basic logs (like IP address and browser) to keep the service secure, and cookies that keep you signed in or keep a chat going. We don't use advertising cookies.
How we use it
- To book, confirm, remind, move and cancel appointments, and to answer messages.
- To give pros their schedule, client history, sales reports and tax estimates.
- To send the texts and emails described in our Text messaging terms, only with the consent those terms describe.
- To post a pro's work to their own social accounts, only using photos marked as OK to share.
- To keep the service secure and fix problems.
The booking assistant uses an AI service to read and answer messages. It may save short, useful notes for the pro (like a preferred guard size). It is told not to save health or other sensitive details.
Who we share it with
We do not sell personal information. Client information is shared with the pro you book with, who uses it to serve you. We also use these service providers to run Stacked, and they may only use the data to provide their service to us:
- Hosting and database: Vercel, Supabase
- AI replies and captions: Anthropic
- Text messages: Twilio
- Email: Resend
- Payments: Stripe
- Social posting and messages (only if a pro connects them): Meta (Instagram and Facebook)
Mobile numbers and text consent are not shared with third parties or affiliates for their marketing. We may disclose information if the law requires it.
Photos
Photos are stored privately. A photo only appears on a pro's public booking page or social accounts if it was marked as OK to share. Location and camera data is removed from every photo when it's uploaded.
How long we keep it
We keep data while a pro's account is active. When a pro closes their account, we delete their business data within 90 days, except records we must keep for tax, legal or fraud reasons.
Your choices
- Reply STOP to any text to stop texts. Use the unsubscribe link in any email to stop emails.
- Clients can ask the pro they booked with to update or delete their information, or email us.
- Pros can export or delete their data by emailing us.
Security
Data is sent over HTTPS, each business can only see its own data, and access tokens are encrypted. No system is perfectly secure, so please tell us right away if you see a problem.
Children
Stacked isn't meant for children under 13 to use on their own. A parent or guardian books appointments for kids.
Changes and contact
If we change this policy in a meaningful way, we'll update the date above and let pros know in the app. Questions or requests: morganjones@amppler.com.